Questions about the NQF? - CareforKids.com.au®
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Questions about the NQF?
The NQF has been in effect for three years now and most providers would agree it has had a positive impact on the delivery of early childhood education and care services in this country.

While much of the red tape associated with the initial introduction of the NQF has abated, the fact is it is a complicated piece of legislation and questions inevitably come up.

If you have questions and sometimes can't figure out where to go to find the answers check out the helpful information from ACECQA below:

Who do I ask?


There are a number of agencies involved in administering the NQF and it's not always obvious which agency to contact for your specific enquiry. We've broken down the roles and responsibilities of each agency to ensure the right questions are directed to the right body.

Contact ACECQA if you would like to:
  • check qualifications
  • have qualifications assessed for equivalence
  • apply for a second tier review; clarification on legislative requirements
  • apply for an Excellent rating
  • use the NQA IT System to submit application and notification forms.
Contact your regulatory authority:
  • if you have a compliance issue or complaint about a service
  • for issues relating to service and provider approvals
  • for information about the assessment and rating schedule in your area
  • to apply for a first tier review
  • to follow up on notification or application forms
  • if your service has not received a copy of your service supervisor certificate
  • if you would like to discuss State Government funding availability.
Contact the Professional Support Coordinators (PSC) in your state:
  • if you would like support in understanding and meeting the NQS
  • if you would like support implementing approved learning frameworks
  • for professional development information
  • for information about available resources.
When would you contact the Inclusion Support Agencies (ISA)?

Contact an ISA if you would like assistance to facilitate the inclusion of children in your service. The target groups for inclusion support are children with disability, children from culturally and linguistically diverse backgrounds, children from a refugee background and Indigenous children. ISAs operate within 67 regions across Australia. Find the contact details for the ISA in your region.

For more information check ACECQA's 'Who do I ask?' Information sheet.

This article was originally published in the ACECQA Newsletter
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