First Steps Learning Academy Toongabbie

This centre has been investigated for abusing children with the owner, Trisha, refusing to share CCTV with parents of victimised children. Attempting to... This centre has been investigated for abusing children with the owner, Trisha, refusing to share CCTV with parents of victimised children. Attempting to cover it up, and keeping it quiet from parents, the owners hiding like pathetic cowards. Another example of money hungry grubs ruining a wholesome centre that is now completely gone. It's not a coincidence that this soulless corporation takes over and within 2 years the centre has no children attending and has to close. Look at the reviews and then look at the owners pathetic attempt to discredit their own clients and their concerns. After it was acquired, the pets were first to go and not long after it was the staff. 5 centre managers in roughly 1 year, let that sink in. Long term staff pushed out the door by mistreatment from the owners. Staff that had strong, beautiful relationships with the children replaced for random day-shift workers unable to form connections with the children or parents. Toxic work environments, refusing staff medical days, threatening to fire or be replaced. Can't forget the trumpian behaviour. They fired the long term chef who cooked fresh meals daily and involved the children in the process to replace her with pre made factory cooked meals, to save money of course. When parents learnt they had been deceived and lied to, they took to the communal app to express their frustrations, at which point the owners decided to turn off comments, remove the angry voices of parents and share their corporate complaints policy. A pathetic, weak, cowardly act that reflects to the lack of morals and integrity of Trisha. It is not a coincidence the take over, treat it like a production line designed to make them rich, and the centre folds. It's not a coincidence they take over and staff and children leave. It's not a coincidence they treated parents and children like a commodity and everyone left. This is the direct result from their actions. This is not directed towards the current centre manager or staff, who took genuine steps to restore the centres credibility. This is to make families aware of how First Steps Learning Academy treat centres. Bulldozing their way from centre to centre leaving nothing but upset families and profit in their wake. Do your own research on the owners, there is no shortage of articles detailing the true nature of them and what they stand for. Read more

K Smith

Jul, 2024

My child started here just before he was 6 months old. I found that he learned so much so quickly at this centre... My child started here just before he was 6 months old. I found that he learned so much so quickly at this centre and the educators continued to encourage him to learn more. He LOVED LOVED LOVED his educators, I had no issues at drop off and he was always smiling in photos. Miss Rupali, Miss Reetu & Miss Tran worked closely with my child and I will never forget the care and love he felt at that centre. I always knew they took great care of him. Read more

tiana O'Neill

Jun, 2024