🚨 **ZERO star if google would allow — EXTREME NEGLIGENCE** 🚨 Aurora Childcare Rowville should not be entrusted with any child’s safety, especially if your child has allergies or medical needs. My son has life-threatening anaphylaxis to gluten. Before he started at this centre, Aurora was provided with his anaphylaxis management plan, clear medical documentation, and emergency medications including his EpiPen. Staff were fully aware that a single mistake could **kill my child**. Despite this, Aurora staff caused my child to suffer ANAPHYLAXIS — TWICE — within one month. Let that sink in. First incident (30 September): Aurora staff gave my son cake containing gluten. Their excuse? A staff member “misread the label.” As a result, my child went into a severe anaphylactic reaction, required an EpiPen and was transported to Monash Children’s Hospital. This was a completely preventable, life-threatening event. Any competent childcare centre would treat this as an absolute never-again event. Aurora did not. Less than four weeks later, they did it AGAIN. Second incident: My son was given the wrong meal yet again. This time, staff claimed they “misread his name” and gave him another child’s food. We were told that under their “new process,” two staff members checked the meal — and somehow both failed. Please note: it would have been catastrophic for another child too whose meal was swapped. Two staff. Two checks. Same catastrophic mistake. One child. This is not a mistake. This is not bad luck. This is gross negligence and a total breakdown of duty of care. Aurora Childcare is now under investigation by the Department of Education. The centre has already received breach notices for the first incident, and the outcome of the second incident is still pending. This information is publicly verifiable on the Department of Education website. My child’s life was put at risk twice by the same centre. The trauma this has caused our family is indescribable. No parent should ever receive a call saying their child has been given an EpiPen and awaiting ambulance as their life is at risk — let alone receive that call more than once because staff “misread” something. If your child has anaphylaxis, allergies, medical conditions, or requires basic competence, DO NOT ENROL THEM HERE. Policies on paper mean nothing when staff repeatedly fail at the most basic, non-negotiable safety checks. This centre has shown, through its actions, that it cannot be trusted with children’s lives.

Not only is the care incredible with consistent team members on and little agency staff (always a good sign of culture and continuity) but the education is amazing. My older daughter started school last year and she was well prepared and so ready to the point where she is excelling in so many areas and whilst there are many factors that play into this her education at Aurora definitely enhanced her transition and we are incredibly grateful! Our last baby has just started here and the care and consistency remain apparent and we are excited for her transition from home care to daycare.

It’s a small centre and the outdoor play area probably requires some renovation. There are also male and female educators in the 0-3 group. The teachers are very lovely but in the 0-3 group, I find the age-mix unsupportive to the older children as the younger children probably require more attention from the teachers. This could be quite challenging for teachers to navigate as well. They will somehow have to cater to the needs of very young children (babies) as well as children just under the age of 3 who have vastly different needs. I think it’s best to have separate classes for the different age groups but I understand that this may not be possible as the class space is small. In all honestly, this childcare centre is average at best.

We've had a great experience with the team who looks after our 2 year old daughter.

I visited this centre recently for a tour and wanted to share my experience for other parents considering it. While the tour was informative overall, I witnessed something that deeply concerned me. During the visit, I saw a staff member (a kindergarten assistant) speak sharply to a young child from across the room and give him a harsh look. When we returned from viewing the playground, that same child was sitting alone at a table. I mentioned this to the tour guide, who immediately dismissed my concern, insisting the staff member was “just being firm” and that “some children need that.” I found this response quite invalidating—as a parent, I would expect more empathy and openness, especially when it comes to how children are treated. The final moments of the tour left me feeling uncomfortable and certain that this isn’t the right environment for my child. I’ve since shared my experience with my mum group, as reputation and trust within the parent community are incredibly important. I hope this feedback encourages the centre to reflect on staff communication styles and how they respond to parent concerns. First impressions really matter—especially when it comes to our kids.

It’s been 30 days since our 2-year-old son joined Aurora Early Education Rowville. He is able to sit with the educator and play independently now. As parents, we couldn’t be happier with the environment, quality of care, and the teaching staff. The educators are incredibly nurturing and attentive, always keeping us informed about our son’s development and progress. The facilities are clean and safe, with a fantastic outdoor play area perfect for little ones to explore. The variety in the curriculum is another highlight, as it really helps stimulate our son’s creativity and interest in learning. If you’re looking for a warm, caring, and engaging early learning center for your child, we highly recommend Aurora Early Education Rowville.

My son joined Aurora Early learning Education in Rowville at beginning of 2022. Coming from another really horrible early learning centre, I was monitoring everything they did at Aurora. After a few months, I found that early learning education can be a breeze if done properly. My son grew to love Aurora and so did we. We felt included in a great community and saw how our son transformed to a little boy who is ready for school now. I cannot express my gratitude to Aurora Rowville staff enough. Thank you.

I can highly recommend Aurora Rowville for child care needs. Our daughter has been at the Rowville centre for 12 months (and the Aurora QV centre for 6 months prior) and has absolutely adored her time there. The educators are professional, reassuring, always friendly and you can see that they genuinely enjoy their jobs. They help make children and families feel comfortable at a time that can be quite daunting. Our daughters language skills, imagination, confidence and ability to create friendships has improved exponentially since attending. Our experience has been incredibly positive and we can not thank Kirby and the Aurora team enough for the wonderful service they provide.

Aurora Early Education in Rowville boasts dedicated educators who prioritize children's development and well-being. The educators here are exceptional; their commitment, care, and passion for nurturing young minds are evident in the progress and happiness of the children they work with. The facilities at Aurora Rowville are in need of upgrades. While the educators' dedication shines through, the physical environment could benefit from modernization and improvements. Some areas may feel outdated or in need of refurbishment. Despite the need for facility upgrades, the quality of care and education provided by the staff remains exceptional. The educators' professionalism and genuine love for their work significantly contribute to the positive experience children have at Aurora. Investing in enhancing the facilities would elevate the overall experience for the children, parents and educators, making Aurora Early Education an even more outstanding place for early childhood development.

Aurora Rowville is a great place. Friendly, professional and supportive staff. Various interesting activities for kids. Our kid has developed so much since joined. Our kid loves this place and her educators very much.