Paisley Park Early Learning Centre Newtown

I wish there was an option to give zero stars. I had the worst experience with my little one in this daycare. I... I wish there was an option to give zero stars. I had the worst experience with my little one in this daycare. I was stuck for 3 months with them because of their minimum 3 month policy which they didn’t mention while enrolling. The withdrawl policy on parent guide (2 weeks) and on enrolment form was different. After reading 48-50 pages of parent guide I decided not to read the same points mentioned on enrolment form thinking that it would be the same. But that’s where I made a mistake and ended up in continuing there for 3 months. I was off in orientation itself. And my little one got very sick after that. She was hospitalized because of which I was advised by Dr to not to send her for care. I requested them to push my little ones start date by 1 week as Dr has advised her to keep at home , to which Joanna Silva one of their management staff refused and charged me as private for the whole week. I had to call Centrelink and get it all sorted. Centrelink clearly mentioned that sickness can be one of the reasons not to attend the day care and they also advised me that I should file a complain to Department of Education against the daycare. I still decided not take any actions as my little one was going there and I disnt want this to affect on my baby. I also had to send her for 3 months because I would lose on my $600 bond. I didn’t find the educators very friendly or cooperative with my little 9 month old. I wasn’t getting proper updates with my 9 month old breastfeeding baby. They didn’t offer food properly and no alternatives as well until I constantly pushed them for it. My littlle one reached the border of under weight category because of this. Inspite of me mentioning this to educators and telling them that maternal nurse has advised to monitor her food intake I had no support in it. Going back to work after maternity leave and dealing with such Business focused daycare who don’t care about parents was a nightmare for me. I wish no parents have to go through this kind of experience specially with their babies. Read more

Udita Mehta

Jan, 2025