Guardian Childcare & Education Kilsyth

Genuinely speaking seems like a beautiful centre however I went in for a tour and it was managed by Bree everything was well... Genuinely speaking seems like a beautiful centre however I went in for a tour and it was managed by Bree everything was well and sweet in There I was quite open about my son’s needs and what we were looking for. At the end of the tour We were told that we would be sent an offer that afternoon receives nothing until the next day asking to have a meeting after speaking with Centre management and kinder team. If you’re looking for an upfront honest reliable centre Or you have a higher needs child would not be the one for you. Read more

Millie B

Feb, 2025

Bit of a read, and won't be surprised if the Guardian corporate machine has a response for it all, but here we go. -... Bit of a read, and won't be surprised if the Guardian corporate machine has a response for it all, but here we go. - Educators doing their absolute best despite being overworked and underpaid. None of this is a reflection on them or their hard work. - My son (known to run hot) was overdressed and put outside on a stretcher bed next to a main road on a warm day and had a totally avoidable febrile seizure as a result, with a trip to hospital required and us left to foot the ambulance bill due to their inability to make accurate judgement calls. Handled very poorly and in a way that screamed PR team cover up. - Every other day there would be a 'problem' - which I believe reflects more on the educators being stretched extremely thin and unable to deliver adequate care. No problems at new facility (because he's not a problem... :). - Changed app from OWNA (can see food, nappies, sleep) to Storypark plus paper records kept on site - no way to see any information unless viewing on pick up - not helpful for planning ahead or those at home. Excuse: 'too busy with the children to update information' despite other Guardian locations and other branded facilities providing this information with ease. - Son often returned home filthy, totally overfed and overstimulated, a difference most notable now he's in care elsewhere. - Manager and assistant manager resigned on the same day which should have been a huge red flag in hindsight. Massive staff turnover with new faces seemingly every week. - New manager very difficult to get in contact with. Would I recommend? Depends on how low your standards are for your child's care and well being. Management obviously rules the roost - educators again are great, but ultimately not the ones making the important calls. Read more

Amanda Ryan

Nov, 2024