Warriapendi Early Learning Centre

Unhappy with the service provided will not be returning I do not recommend at all Unhappy with the service provided will not be returning I do not recommend at all

Dorothy Tonge

Jul, 2024

1 star for the 2 educators that I could actually trust to look after my child, who unfortunately, couldn't work all the time. I... 1 star for the 2 educators that I could actually trust to look after my child, who unfortunately, couldn't work all the time. I went to collect my baby from the nursery and found myself standing in the room while BOTH of the educators left the room, leaving 9 babies unattended. I raised this with management who actually defended their actions, saying that one was "in sight" of the babies (she wasn't, she took a call in the kitchen and had her back to the room) and the other was "in sound" while she was in the back changing a nappy. As if being able to hear the room while being out of it is good enough supervision. They claimed to never do anything wrong or illegal but I witnessed that myself and wonder what they do when there isn't a parent in the room. Management said they would remind the educators to take calls in the room, ie to have common sense and do their job. I took my baby out and she's now in a much, much better centre. They have too many different staff members on rotation in the nursery and too many babies to look after. BTW they've definitely edited their reviews here because they didn't have 5 stars when I researched them before taking my child there. Go to a non-profit, the food is way better, their staffing ratios are better and everything is just run better. Read more

Tylie W

Jun, 2024