Samantha's Child Care & Kindergarten
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Samantha's Child Care & Kindergarten Service features
See more (5)Samantha's Child Care & Kindergarten service include:
Location
190 Burke RoadGlen Iris, VIC, 3146
Centre Reviews
We enrolled our 1 year old with Samantha’s Childcare and were really excited for her to attend as it seemed to have a... We enrolled our 1 year old with Samantha’s Childcare and were really excited for her to attend as it seemed to have a warm and homely vibe. However after attending their 1 hour orientation, we decided this centre wasn’t the right fit for us for several reasons (similar experience to the review below). We were also shocked that parents have to pay a non-refundable $500 bond to secure a spot (before attending an orientation session), which you don’t get back if you decide not to proceed with the enrolment. Most childcare centres allow families to attend an orientation session before asking them to pay a bond so they have a better idea of whether it’s the right fit for them. A $500 bond is excessive and essentially operates as a penalty fee if you decide not to proceed with enrolment. Overall, there is a significant information asymmetry between Samantha’s and parents regarding enrolment, cancellation, payment of fees and childcare subsidy. As first time parents sending our daughter to daycare, we found the overall experience with the centre manager and the centre’s policies extremely disappointing and inflexible. We highly recommend looking around the area as there are childcare centres with more established and flexible policies that don’t weigh so heavily favour of the centre at the expense of parents (and much cheaper fees). We found one that we really love and we are much more comfortable and happier with. Read more
We intended to begin Samantha’s childcare services in May and thus paid a $500 deposit along with a $50 non-refundable admission fee. However,... We intended to begin Samantha’s childcare services in May and thus paid a $500 deposit along with a $50 non-refundable admission fee. However, after participating in two 45 minutes orientation sessions, we realised that this center wasn't the right fit for us for multiple reasons. Despite submitting the Bond refund form and agreeing to pay $200 cancellation fee as requested by the Center, it has been over 30 days, and we have yet to receive the remaining $300, though we have been following up on the payment with the center. It’s quite disappointing service. Read more
My 2 year old has been attending since he was 11 months old. I could not be happier. The environment is clean, the... My 2 year old has been attending since he was 11 months old. I could not be happier. The environment is clean, the educators are wonderful. You can see they engage with the children and have a beautiful bond. The chef cooks amazing nutritious meals and is so lovely. My child is always happy when I pick him up. The centre manager, Haylee is so welcoming and friendly. The rooms are spacious and inviting. Knowing my child is happy, safe and learning while I’m at work is so comforting. Thank you Samantha’s. Read more