Goodstart Early Learning Roxburgh Park - David Munroe Drive

I am extremely disappointed with our experience at this center. Both of my children attended from as young as 18 months, with my... I am extremely disappointed with our experience at this center. Both of my children attended from as young as 18 months, with my son building relationships with the educators and attending four days a week until he was four years old. Unfortunately, our experience was far from positive. The educators consistently focused on negative feedback at pick-up, rarely, if ever, acknowledging my child’s accomplishments, no matter how small. My child frequently got hurt at the center, yet the staff seemed more concerned when he had minor injuries from home than when he was hurt at the center itself. Another issue was the lack of diversity in communication styles among staff, which had an impact on my child. With the majority of educators sharing a particular accent, he started to adopt it in his own speech. While we respect diversity, this wasn’t the type of influence we anticipated without varied approaches in language exposure and teaching styles. To make matters worse, the staff made an unfounded report to child protection before even consulting us. This lack of communication and hasty action created unnecessary stress for our family and felt completely uncalled for. The only bright spots were Amanda, the receptionist, and Senem, the kinder teacher, who genuinely cared for the children. However, given our overall experience, I would not recommend this center. Save yourself the stress and find a more supportive environment for your child. Read more

Dalal Hamdan

Nov, 2024

My daughter has attended this centre for a little over a year, and both myself and her have loved every second she has... My daughter has attended this centre for a little over a year, and both myself and her have loved every second she has spent here. Not only have I noticed fantastic development in all aspects of her growth, but I've noticed just how much every single team member of this centre has shown deep care and understanding throughout her time here. They are incredible with communication and regularly post on Story Park, keeping us parents up to date with the children's day. I wholeheartedly wish my daughter was seeing her early childcare and education years here and am shattered that in moving, I have to find a new centre. Thank you so much to the entire team for taking such incredible care of my beautiful girl! I know with confidence that I made the right choice in trusting your centre with her development, health and safety. Read more

Kyla Fitzgibbon

Nov, 2024