Goodstart Early Learning Box Hill - Canterbury Road

My two sons went here. The rooms are way too large. Almost chaotic. Our 3 year old we moved eventually to Kingswood College... My two sons went here. The rooms are way too large. Almost chaotic. Our 3 year old we moved eventually to Kingswood College because he managed to bite off a clay model and the staff were to busy cleaning for closing instead of watching him. Our second son we put him in the baby room in March 2022 when he was 9 months old. The lady in charge of the room, Hannah, would never allow me to come in to see him during pick up. Although Hannah kept the lines of communication open regularly, I did not think she managed him well. The few times the Director let me in, I observed him being completely secluded from the other infants just because he was developmentally behind. Also, after 3 months of him being there we were told by his pediatrician to remove him due to malnutrition. This facility believes in isolating developmentally behind children instead of keeping them with others to learn, and grow. Highly recommend to find another daycare. We eventually found another daycare where he is absolutely thriving and they allow us in regularly to see him and there is no need of regular communication because we are part of the family and can sit outside and really watch what’s going on! Read more

Celia C

Jul, 2024

My son started at Goodstart earlier this year in the nursery room, with eating and drinking difficulties. We are so very happy and... My son started at Goodstart earlier this year in the nursery room, with eating and drinking difficulties. We are so very happy and grateful to have come across such a wonderful nursery staff team who kept open lines of communication, and were attentive, and spent extra time with my son to help keep him hydrated and get him interested in food. We celebrated every win together; I got excited phone calls from staff when he ate a meal at childcare. When he struggled with drinking water, Hannah would hand squeeze an orange and give my son orange juice to drink. When he didn't eat his main meals, Joy would give him snacks thoughout the day, separate to the other children so he would at least have something in his belly. And when I pick him up, I would get blow by blow descriptions of his eating and drinking and other behavioural achievements from Lin. The nursery staff have been my de facto counsellors as I struggled and worried over a son who did not eat and drink like the other kids. They have shown so much patience and kindness and have really gone very much above and beyond for our family. We are so so grateful. The front desk team have been fantastic and friendly to deal with also. Kate, the director, is hands on and knows every nursery child's name and jumps in to help wherever she is needed. Irene is so warm and wonderful as she guides you through waitlists and booking days and making changes thereafter. My husband and I are so so incredibly lucky to have found a day care centre with experienced, conscientious and long term staff who work so well together like a beloved well oiled machine! I could not have more praise and trust in a child care centre to leave your baby's care to. Read more

Emily Zhang

May, 2024