Eden Academy Doreen-Under Renovation

Hi Justin, Thank you for your feedback. We apologise if there has been any confusion or frustration regarding communication. We always aim to keep families informed, and we understand how important it is to have clear and timely updates. If there are any specific concerns you'd like to address, we’d be happy to discuss them directly and work toward a resolution. Thank you again for sharing your thoughts.

Hi Sijo, Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and the concerns you’ve raised. To clarify, we are Eden Academy, a new management team that has only recently taken over the centre. We understand how important it is for parents to feel confident in the care their child receives, and we are committed to maintaining the highest standards of safety and care for all the children in our centre. We always aim to foster an environment where all parents feel heard and valued. We take all feedback seriously and are committed to ensuring a respectful, professional atmosphere across the centre. We are committed to providing the best care for all children at Eden Academy. If you would like to discuss this further or have any additional concerns, please don’t hesitate to contact us directly. Kind regards, The Eden Academy Team