Werribee Kids

Terrible. Toured this daycare twice. Once when it opened when it looked fabulous. Toured again recently. The Assistant Director was unenthusiastic,... Terrible. Toured this daycare twice. Once when it opened when it looked fabulous. Toured again recently. The Assistant Director was unenthusiastic, appeared bored during the tour and offered basic answers to questions. We saw children crying everywhere and educators too busy talking about personal things. The Ratio appeared to be out as there seemed a lot less child carers than needed. A child fell upstairs and stood with a bleeding grazed knee. Child carers saw it happen but didn’t help the boy who was now crying. Downstairs can only be described as chaotic and stressful for the children and carers. Classrooms looked empty. Nothing for the children to use. What was there was messy and all over the floors. My child picked up some books and they were all falling apart. Bathrooms were dirty with toilet paper everywhere and water all over the floors. Will not be enrolling my children. Read more

S Mholtra

Mar, 2025

My daughter started at Werribee kids at the start of 2024, things started off rather well, after approx 6 months I was reached... My daughter started at Werribee kids at the start of 2024, things started off rather well, after approx 6 months I was reached out to by people outside of the centre (no children in the centre) who informed me that one of the educators from Billy Buttons room (I shall not name) had been telling them complete lies about my daughter. These lies were told to someone I had nothing to do with. I didn’t approach the centre at first cause I was waiting to hear back from the educators in her room, when I heard nothing I was surprised so I went into the centre and questioned staff for them to say that my daughter was well behaved at daycare and they were shocked to hear such rumours. I left it for another month. My daughter used to love daycare and was so excited to go play, we found that upon dropping her off that if that particular educator was working she would get very upset and start crying, latching onto us screaming she wanted to go home. At first we just thought it was nerves but she wasn’t like it when that particular educator wasn’t there. So I decided to bring my concerns to the new director, I told her all of my concerns including the rumours and her new behaviour where she expressed to me that “we’re taking this very seriously, we want you and your child to feel that this is a safe and welcoming space so please feel free to reach out with any concerns and we will be speaking to said team member” and I left the centre. Within 2.5 hours of leaving that team member who is friends with the director had been spoken to and breached confidently AGAIN to speak about my report and child with people that had no association to the daycare. I then found out a couple days later that she had taken photos of my child on her own private device and sent them to people I had no association with and even FaceTimed a mutual friend with my child. I instantly stopped sending my daughter and went and seen the director AGAIN only for her to say that they have had a discussion with the educator and she has said she hasn’t done anything wrong. It was all swept under the rug, I then said that I wanted my child out of the daycare immediately I wasn’t sending her back where I was told that I have to pay and not send her for 2 weeks cause I’m withdrawing her from care on my own account, I went in on the last day and signed her in and out for subsidy purposes were I was told that was entitled to a refund and they would be in contact once she had been withdrawn, only to find that they didn’t withdraw her and I’m still yet to see the refund. Some of the staff are beautiful people but after this experience I would not recommend sending your child there. The director was very rude and only interested in protecting her friends even if they were in the wrong. My daughter and son are now enrolled in a different centre and loving it, due to whatever conspired at Werribee kids my daughter is still very very anxious regarding care but we are working through it. Read more

Mellisa Price

Mar, 2025