My kids have been attending here for the last 4 months and they absolutely love it.
Clean premises, new equipment. Great outdoor areas for...
My kids have been attending here for the last 4 months and they absolutely love it.
Clean premises, new equipment. Great outdoor areas for play. Lovely caring teachers.
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Would recommend to a friend
Unfortunately we had an awful experience at this childcare centre.
Our daughter Sienna was 11 months old when she first started at this centre...
Unfortunately we had an awful experience at this childcare centre.
Our daughter Sienna was 11 months old when she first started at this centre and on her 2nd day of childcare she wasn't offered or fed her formula milk. When I questioned the teacher, the reasoning was that they were really "busy" and there was a miscommunication between the teachers.
I'm disappointed that my daughter was neglected and I'm concerned because they should know that at this age she should still be fed milk which is her primary source of nutrition ( I have requested this from the start).
They have their duty of care to uphold and hopefully this doesnt happen to other kids especially when theres a high risk of dehydration and in my childs sake - starvation!
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Response from the owner
03 Oct 2024
Dear Roxanne, thank you for your review. I am sorry that your experience with us has not been good. According to our records Sienna did have morning tea, lunch and afternoon tea as well as been given water regularly throughout the day. We value your feedback as it helps us to improve our practice and to be mindful in the future of human error. We wish you and Sienna all the best.
We absolutely love Kids First Early Learning centre! My son has been a part of this fantastic centre since day 1 and it...
We absolutely love Kids First Early Learning centre! My son has been a part of this fantastic centre since day 1 and it has been such a vital part of his education, he has learned so much and we are so grateful. In addition the staff and director are absolutely delightful and kind. Couldn’t be happier and excited for his brother to join in the near future.
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