Sonas Early Learning & Care Belmont/Cloverdale

My experience with Sonas Belmont is bad. My 4 year old son went there for 4 months every Tuesday and sometimes on other... My experience with Sonas Belmont is bad. My 4 year old son went there for 4 months every Tuesday and sometimes on other days. During this time more than 11 educators have been changed. Activities are poor. The manager offered yoga classes but they were cancelled most of the time. After each day there my son described it as "We do nothing" and did not want to go there in the mornings. When I entered the building, I could always hear the cries of small children. A common situation: we walked into the room in the morning with a lunchbox, my son sat down at the table to eat his lunch, another little boy was crying. I asked my son if he felt sorry for the boy - the answer was ‘No, I'm used to it’. Every time I express one's dissatisfaction - they offered better service but nothing was changed. Finally, we went to another school and no tears any more in the mornings. The manager is especially hard to deal with. To book another day I needed to make an expression of interest through XPLOR app in advance - no answer or acceptance, when the date was coming I wrote a letter - no aswers, finally, I called. Very difficult communication. And at last, the most carrying person there is Michelle Farungao. Thank you, Michelle. You truly are a ray of hope. Read more

Мария Столярова

Oct, 2024

Initially I was bit upset with their services but after raising concerns I found amazing response from them. They retaliated beyond my expectations.... Initially I was bit upset with their services but after raising concerns I found amazing response from them. They retaliated beyond my expectations. My two babies aged 2 and 4 really loved this place. Good staff good management, hope they will keep their level of quality care and learning similar in future.One star less because they didn’t inform fee structure before sending my kids there and so please guys check their fee structure twice before sending kids there. Read more

Manoj Sarmaik

Sep, 2024