Fit Kidz Learning Centre - Dural North

I’m a very busy mum of two toddlers and a full time business owner. I called the centre to check for positions... I’m a very busy mum of two toddlers and a full time business owner. I called the centre to check for positions for my two children in the new year on two particular days. After a lengthy conversation, the lovely lady confirmed that those days are currently available and that obviously I’d have to come and tour the centre. Shortly after I came in for the tour. I took 3 hours of my working day to come tour the centre, only to be told by Centre Director Mel at the end of my tour that only one of the two days can be accommodated. When I asked the centre director why I was dragged in for a tour after already pre-calling the centre to check on availability, she took no personal responsibility for any of this and pointed the finger at someone else. Completely unprofessional. I wondered then if this was the type of communication that I’d be having with the centre should my children had actually started there? Update following response: I emailed the business. Response has been shared by the responder below. An email response doesn’t change the fact that the centre confirmed that they had spots available on Mondays and Tuesdays and asked me to come in for a tour only to be told otherwise. I’m not referring to actual offers here. As parents, we cannot be reasonably expected to tour each and every centre in the hope of an offer only to find that there weren't vacancies to start with. That would be a complete waste of people’s time. I’m all for following process but this is ridiculous. Urging other centres not to consider my family for spots is immature. I reviewed my experience with a business. I believe the response constitutes a personal attack on my character. Read more