Little Grommets Early Learning Centre

I arrived early to pick up my baby (14 months old) and was looking for him, as he is usually at the door... I arrived early to pick up my baby (14 months old) and was looking for him, as he is usually at the door waiting for me. When I couldn’t see him inside with the other babies, I asked the educator where he was. She looked surprised that I was there early and told me he was outside. I was confused because there was no one outside… when I went outside, I found him around the corner, completely distressed and left alone in the changing nappy section—an area where no baby should ever be left unattended. This section is completely out of sight, and my baby was screaming and crying. It appeared that my baby had been left outside because he was crying, while the educators were focused on trying to settle the other babies inside for nap time. This was deeply upsetting, and I felt very uncomfortable with the lack of care and attention shown to my baby's needs. What’s even more troubling is that I was later told there is no footage of the incident, despite being initially assured that it would be reviewed. I was told that the footage exists but cannot be accessed due to "technical issues" until June. Now, as of November, I have heard nothing further about this situation, and it feels like it has been pushed aside without any resolution or accountability. I trusted this daycare with my baby’s care, and this incident has severely shaken that trust. If you’re planning on sending your child here, just don’t. The lack of proper supervision, failure to address serious concerns, and the utter lack of communication and follow-up make it clear this facility is not equipped to provide safe care for children. Read more

Chantai Jacky

Nov, 2024

In the 2 months my daughter has been at Little Grommets she has progressed leaps and bounds. The educators are absolutely amazing with... In the 2 months my daughter has been at Little Grommets she has progressed leaps and bounds. The educators are absolutely amazing with a special shout out to Miss Jo. In the short time of 4 days with my daughter she was able to assess how to address the social difficulties she was having. As a result I have a confident and happy little girl who is nearly ready to go to big school. Thank you Miss Jo. The Centre Manager Connor was fantastic from the word go. Eased any fears that I had and just kept it real. The food that they have for the children is nutritious, well-balanced and delicious. The curriculum and activities keep my daughter engaged and she now loves going to school. Screen time is kept to a minimum which in today's age is always a plus. Above all Little Grommets really cares and ensures that your children's needs come first. The center is so clean and very well maintained as well. Drop offs are a breeze as there are already activities underway for the children to participate in. Fantastic daycare. Read more

Magdalena Bres

Nov, 2024