A very well managed Centre with a genuine interest in your child’s development, education and care. Very glad to be enrolled here
A very well managed Centre with a genuine interest in your child’s development, education and care. Very glad to be enrolled here
Would recommend to a friend
So happy that I chose Yogies. My son loves this place and has thrived over the last 2 years.
The educators are amazing and...
So happy that I chose Yogies. My son loves this place and has thrived over the last 2 years.
The educators are amazing and go above and beyond any expectations
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Response from the owner
27 Jan 2023
Thank you Juliette,
It is wonderful to have the efforts or the educators acknowledged and appreciated by the families. We think you are pretty special too!
On my first visit to the childcare, 3 educators were spotted frantically running around the building. I asked what the issue is and...
On my first visit to the childcare, 3 educators were spotted frantically running around the building. I asked what the issue is and one of them said their bunny has escaped again.
On my sons first official day at the centre, one of the staff was dusting off using a blower while kids were playing in the backyard.
The director tried to charge us for the orientation day even though she had implied she wouldn't.
When came back in to pick up my son at around 11.30am on the same day, I opened the classroom door and almost stepped on a crawler who was right in front of me. Seemed to have been crying for a while and had not received any attention.
On the next day, I returned my son to the centre, this time they pulled out a thermometer as they mentioned they have a policy to do a temperature check on arrival. The educator would read the measurements out while the screen of the thermometer was facing away from me, he was 37.5 in one ear and 37.6 in the other and based on the readings they said I have to take my son back home immediately as he has fever and is sick. My son did not feel hot, wasn't sweaty and was full of energy as usual so I was surprised. They did not give my son a chance to settle, remove excessive clothing and drink water and remeasured after 15 minutes as per Health NSW guidelines. As soon as I got my son back home, I measured his temperature using the two thermometers I had at home, an underarm as well as infrared type. They both returned 36.4. I then took him to a GP where he returned similar readings and got examined by the doctor. The doctor issued a certificate to confirm he is healthy and also suggested that the childcare's thermometer can be faulty therefore advised to take my thermometers back to the centre the next day for cross checking.
After explaining the situation and providing evidence through emails to the director, she was adamant my son is sick and is not allowed back unless he gets tested and return negative result.
She kept on changing the topic and providing irrelevant answers. She failed to provide TGA or calibration certificate for her old looking thermometer. As she was challenged on many levels, she called us the next afternoon to say she has terminated our son because we do not respect her policies.
She returned our bond back in full however charged us for the days she insisted our son is sick despite all the evidence.
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Response from the owner
28 Mar 2022
Im surprised you are still commenting on this, as your wife already did this some time agon. As I said then, it is unfortunate that you did not fully understand or appreciate the way illness is handled within childcare. The temperature directives we follow are directed by the Health Department, and changes from 38 deg to 37.5 deg when Covid began to become a real issue.
The other points raised are distracting.
Unfortunately in this situation we were not the centre for your family, but we wish you all the best in finding care that meets your needs.
5.0
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